|
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Sales and Marketing CEDC, as an early entrant in the post-Communist market in Poland, has over 11 years of experience in introducing, developing and refining sales, marketing and customer service practices in the diverse and rapidly developing Polish economy. CEDC believes this experience gives it a competitive advantage in the alcoholic beverage distribution business. CEDC believes that it is currently the only independent national distributor of an extensive and diversified alcoholic beverage line in Poland. CEDC competes with various regional distributors in all of its distribution centers and satellite branches. This competition is particularly vigorous with respect to domestic vodka brands. One of the largest, foreign-owned chain stores also sells to smaller retailers. CEDC addresses this regional competition, in part, through offering to customers in the region a single source supply of more products than its regional competitors typically offer and CEDC is able to leverage its market share to be price competitive while still maintaining its margins. The brands of beers, wines and spirits distributed by CEDC compete with other brands in each category, including some CEDC itself distributes. CEDC expects to see increased competition from Heineken, SAB and Carlsberg in the import beer sector while CEDC believes that the import wine and import spirit categories will remain less competitive. Market for Product Line In 2004, approximately 95% of CEDC's total sales were through off-trade locations (including 6% through other wholesalers, a decrease from 12% in 2003), where the alcoholic beverages are not consumed, and 5% through on-trade locations, where the alcoholic beverages are consumed. A breakdown by value of the off-trade and on-trade is provided below.
Off-Trade Market CEDC also sells products throughout Poland through other wholesalers. There are a few written agreements with these wholesalers as this distribution channel is going through a major consolidation and CEDC's strategy is to go directly to retail outlets, bypassing this distribution channel.
On-Trade Market Sales Organization CEDC employs approximately 419 salespeople who are assigned to one of its 15 distribution centers and 87 satellite branches. Each distribution center and satellite branch has a sales manager, who meets with the salespeople twice a week to review products and payments before the salespeople begin calling customers. The sales force at each office is typically divided into two categories: traditional trade and key accounts. Salespeople work on a daily pre-order system, which is routed by region. The salespeople contact approximately 20 customers per day. At the end of their day, they return to the office or telephone in their orders, which are processed and dispatched the next morning. The sales force work exclusively on a commission basis and are supplied with a company car and a mobile phone. Approved travel expenses are covered by CEDC. CEDC conducts periodic training to improve the salesmen's knowledge of CEDC's products as well as improve the sales force's skills. Marketing CEDC has its own marketing department, which consists of ten people, including six brand managers, who manage the marketing support of the brands CEDC imports exclusively into Poland. CEDC manages a combined marketing budget for all exclusive brands of approximately $2.5 million, of which CEDC contributes up to 50% of the total budget. The brand owners contribute the remaining part. CEDC is responsible for all of the marketing efforts within Poland from point-of-sale production, below the- line promotions, print work and public relation events, as well as overseeing the draft beer operations throughout Poland. |
||||||||||||||||||||||||||||||||||||||||||||||||||||||